On-Line Services

Security Disclaimer

Security for this service:

Citizenship and Immigration Canada is committed to respecting the personal privacy of individuals who visit our Web site. All personal information you provide is protected under the Government of Canada Federal Privacy Act.

Information on this site is sent between your computer and our servers in an encrypted format.

We use Secure Sockets Layer (also known as SSL) protocol with 128-bit encryption that enhances the privacy of the information passing between your browser and our servers.


  1. Keep your e-mail address and password combination and registration information confidential to make sure that others cannot view your application status.
  2. After you finish using this on-line service, logout completely by clicking on the "logout" button and following the instructions provided. This ensures that other people will not be able to see your information.

Secure Web Browser

To make sure that you receive personal application status information securely and confidentially, you have to use a Web browser that has 128-bit secure sockets layer encryption. When you are ready to send your identification information, our servers will check your encryption to make sure that the browser you are using meets this need.

Upgrade your browser

Citizenship and Immigration Canada has tested four web browsers that are proven to work with this service. You can link directly to these sites to download or upgrade your version of browser software.

  1. Chrome
  2. Firefox
  3. Safari
  4. Internet Explorer

If you use another type of browser software you should check with your software supplier to make sure that your browser has 128-bit secure sockets layer encryption capability.

Note: Citizenship and Immigration Canada is not responsible for any difficulties or problems in downloading and installing software. Software suppliers are responsible for providing technical support.

128-bit Encryption

SSL protocol is a secure way to transmit personal information from your computer to our Web server. The SSL protocol uses encryption which helps make information sent through the Internet safer.

128-bit SSL encryption is often used for Internet services like on-line banking or shopping for which security of information is important. When you access the personal information part of the Client Application Status service, our server will check your browser's encryption capability.